MCTS now reimbursing passengers with passes

July 10, 2015

The Milwaukee County Transit System (MCTS) is now issuing reimbursements for passengers who had ac- tive 7-day or 31-day passes during last week’s three-day strike by the Amalgamated Transit Union (ATU) Local 998.


Reimbursement info for M•CARD holders

M•CARD reimbursements must be obtained by phone (414-937-0470) or email ( For each day your 7-day or 31-day M•CARD pass was active during the strike, you will receive the value of three free rides ($1.75 per ride in stored value) on your M•CARD.

1 day reimbursement = $5.25 in stored value 2 days = $10.50 in stored value 3 days = $15.75 in stored value

If you are requesting your reimbursement via email, please provide your name, contact phone number and M•CARD serial number located on the back of your card (number starts with 05). Emails will be responded to within three business days. Note – it may take up to 48 hours for the reimbursement to show up on your card.

Paper passes

If you have a weekly paper pass for June 28, 2015 – July 4, 2015 or a monthly pass for July 2015, please bring your pass to:

• MCTS Administrative office – 1942 N. 17th Street, 8 a.m.- 4:30 p.m.

• Kinnickinnic Station – 1718 S. Kinnickinnic Ave., 8 a.m. – 4:30 p.m.

• Fond du Lac Station – 3201 W. Fond du Lac Ave., 8 a.m. – 4:30 p.m.

After submitting your ticket, you will be given a booklet of 10 tickets to use any time.

Note – you need to hand in your paper pass in exchange for the reimbursement, so July monthly pass holders will not want to come in un- til August.